We receive a lot of emails every day, and try our best to get back to all of you. However, we´d like to focus more on creating new projects for you. Therefore, please read the FAQ below before maileing us;)
Comcast e-mail customers may not receive our answers due to Comcast spam filters. Please unblock Pickles before asking or contact us at our Facebook page.
Do you want to know more about the people behind Pickles, click here.
Do you do wholesale?
We are the agent for Abuelita. We don´t produce enough of the woolen Pickles-yarn to do wholesale as of yet, but can offer our organic cotton as wholesale.
Can I just buy a pattern?
Yes. We have an own section for just patterns here.
Why is there a price difference on the patterns?
Just patterns cost $5. The reason they are more expensive than if you buy yarn with it is that we want to support our yarn customers with cheaper patterns.
Do you ship patterns?
No, all patterns are available as pdf-downloads only. They can be downloaded from the order confirmation.
Why is there only one size that is available for free on the blog?
Ever since we started we have shared patterns for free. When we started developing more sizes, we wanted to continue sharing, and that is why we still give one size away for free. We will give away different sizes every time, so people won´t fell left out.
Can I get the tracking number for my parcel
We don´t offer tracking services as it would be very expensive to ship the yarn. Based on experience it might take up to 6 weeks for your yarn to arrive from the date we sent it.